A federal appeals court upheld a jury verdict finding Kansas City-based UMB Financial Corp.’s decision not to hire a quadriplegic man for its customer-service call center was based on a misunderstanding and was not discriminatory. The opinion of the 8th ...
Tagged with: 8th U.S. Circuit Court of Appeals call center customer service Equal Employment Opportunity Commisssion evidentiary quadriplegic Rochelle Mitz Rodney Graves UMB Financial Corp. voice-activation software
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