On March 9-11, 2006, the National Association of Legal Professionals (NALS) held a Professional Development & Education Conference in Tulsa. Dale Smith Thomas was the keynote speaker. With her permission, I would like to share a little of her story ...
Read More »What's your price? Billing alternatives beyond hourly
Legal fees were traditionally based not only on the lawyer’s time spent, but also the nature of the service, the result achieved and the amount at stake. Charging an appropriate legal fee was a matter of professional judgment. In the ...
Read More »Being a good leader at work
During a recent conversation with my CEO friend over a bottle of single malt scotch, both flowing endlessly, several points emerged about the subject of “leadership” that bear repeating here. Humility Among all the attributes of a leader, perhaps the ...
Read More »Swing thought sparks success in golf game
If you’ve ever heard or read that the way to hit great golf shots is to have your mind completely clear of any thoughts and to be “in the zone,” I’m here to tell you that’s malarkey. The only way ...
Read More »Discounting to make the cash flow
We are moving through the topic of “collecting” as the fifth area of the five areas that make up every business in the world. As you know the other four areas are as follows: “Clients” or “customers”; “Administration”; “Getting the ...
Read More »Website promotes the worst 'American Idol' has to offer
Each week, viewers of the popular show “American Idol” cast millions of votes for their favorite contestants to advance to the next round of competition. It’s assumed that most people are voting for the contestant that is most talented as ...
Read More »Your favorite club in the bag – the putter
For some reason, golf fans and some members of the golf media like to ask professional golfers what their favorite club is. It’s kind of a silly question, but pros have a variety of responses for this common inquiry. There ...
Read More »Nobody ever went broke overestimating gullibility
When are people going to figure out that solicitations promising mega-riches aren’t worth the paper they’re printed on? If the latest news from the U.S. Postal Inspection Service is any indication, not any time soon. Apparently there are so many ...
Read More »Can a departing lawyer take copies of files?
Can a departing lawyer copy documents from files of the “old” firm? Certainly the answer would be “no,” when the departing lawyer wants to use the files to take clients from the firm he or she is leaving. But what ...
Read More »Cross-examination is good theater … but direct wins trials
In the lore of trial work, particularly Hollywood’s version, the most dramatic moment is the cross-examination of a hostile witness. The jury, the gallery and, of course, the TV audience is mesmerized and entertained. But when it comes time to ...
Read More »Set a time to make your accounts receivable calls
We are still on the topic of “collecting” as the fifth of the five areas that make up every business in the world. The other four areas are: “Clients” or “customers”; “Administration”; “Getting the work done”; and “Billing.” Last week ...
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