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Some non-dating advice

Lawyers, you would think, would be relatively at ease with the law, especially after devoting three years or more of their lives to law school and having made the law their chosen profession, but it never ceases to amaze me ...

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The fight against fraud

If you’ve been living under a rock for the last several years, you might not have heard yet that fraud is big business. Companies are most at risk of fraud from their employees, since the employees have access to information ...

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Problem partners

Partners sometimes disappoint each other. But if one of your partners has a legitimate and serious problem such as alcoholism or anger management issues, you need to face it squarely and quickly, while taking all necessary steps to ensure clients ...

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Payment schedules and post-dated checks

We are continuing to talk about the topic of “collecting” as the fifth and final area of the five areas that make up every business in the world. The other four areas are as follows: “Clients” or “customers”; “Administration”; “Getting ...

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Looking to the bright for what is right

As my last column closed, I asked whether we wish to leave the effort to reconcile the various jurisprudential philosophies to economists, who evaluate legal outcomes solely by their degree of conformity to economic theory. My answer is no. Instead, ...

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Customized service builds client loyalty

Client loyalty is best built with customized services that specifically meet client need. It is time to banish the “standard” treatment including standardized letters and invoices in favor of customized support. Think of amazon.com, for example. It learns about its ...

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