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The short putts count, too

It’s always interesting to see how golfers you play with handle short putts, say in under three feet. Some golfers will grind away on the putt and give it their all, clenching their fist in victory if they make it, ...

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Ergonomics and technology

I often hear my colleagues complain that the practice of law is a pain in the neck. Often, clients cause the pain. Sometimes the pain is from self-inflicted wounds. I can’t help you with errant clients, but I can offer ...

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Making an impact on your client

This is my inaugural article on an idea that I had over twenty years ago. Every time I turned around, it seemed that I was utilizing quotes in my practice, in conferences with clients, and with audiences where I was ...

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How do you measure financial performance?

What management reports do sole and small-firm practitioners look at to determine how well they’re doing? It’s a very good question. There is much data out there, and most good financial information systems can and do produce far more information/data ...

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The 'comparison employee' trap

Samuel Scaife was an investigator for the Cook County, Illinois sheriff’s department. When he was suspended for twice showing up for work late, and was then reassigned, Scaife filed multiple grievances under his Collective Bargaining Agreement, an unfair labor practice ...

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