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Bosses need to be proactive in bestirring passive assistants

A Boston-based consultant Gretchen Neels offers advice on professional etiquette and other behavioral issues that might arise in a law practice. Q. My assistant, a 20-something college graduate, requires so much hand-holding I’m not sure if I’m going to keep her. She’s smart and bright and has a lot of enthusiasm, but she must be told ...

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