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Company owners need to step in when staffers can’t get along

When four of Zach Hendrix's staffers couldn't get along or even speak to one another, he tried talking, cajoling and negotiating with them. Nothing worked. He couldn't fire any of the staffers — they're too critical to the success of GreenPal, a business that helps homeowners find lawn-care services through an app and a website. So, Hendrix ...

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